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Learning with us

Learning with us

Help and support on your course and common questions.

Course Information

I am enrolled on a course can I get an NUS card?

How many UCAS points will this course give me?

How long will it take to complete my course?

Can I do a Functional Skills course instead of a GCSE course?

When will I be able to access my course work?

Can I go to Uni after completing an Access to Higher Education Course?

Is my course recognised?

How many credits do I get from an Access to Higher Education Diploma?

When do courses start?

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Tutor Support

I have additional support needs, will I get support during my course and exams?

Will I get a dedicated tutor?

How do I contact my tutor?

Can I talk to my tutor directly?

Assessments And Exams

When will I be told the dates for my practical course?

How is my Course Assessed?

I have submitted my coursework, when will I get my results?

What happens if I fail a unit on my course?

How do I find out my course submission deadlines?

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Past Student Support

I have completed my course, when will I get my certificate?

Can I get a reprint/replacement of my certificate?

Course Amendments And Cancellations

How do I make a complaint?

Can I cancel my course?

Can I change my course?

Can I pause my course to complete at a later date?

Can I get an extension on my course?

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