---
title: Technical support | Get help
description: Help and support with using the learndirect platform
---
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- [learndirect.com](https://www.learndirect.com/)
[learndirect.com](https://www.learndirect.com/)
Welcome to the learndirect support centre. How can we help you?
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1. [Get help](https://gethelp.learndirect.com/)
2. [Technical support](https://gethelp.learndirect.com/technical-support)
# Technical support
Help and support with using the learndirect platform
## Password And Login Support
- [I have forgotten my password and can’t access my learndirect account, what should I do?](https://gethelp.learndirect.com/i-have-forgotten-my-password-and-cant-access-my-learndirect-account-what-should-i-do)
- [How do I login to my course?](https://gethelp.learndirect.com/how-do-i-login-to-my-course)
## Update Details
- [How can I change my contact details?](https://gethelp.learndirect.com/how-can-i-change-my-contact-options)
- [How do I update my contact details?](https://gethelp.learndirect.com/how-do-i-update-my-contact-details)
## File Uploads
- [My video files are too large to upload](https://gethelp.learndirect.com/my-video-files-are-too-large-to-upload)
## Assignment submission
- [Why will my assignment not submit?](https://gethelp.learndirect.com/why-will-my-assignment-not-submit)
- [About us](https://gethelp.learndirect.com/about-us#main-content)
- [About leandirect](https://gethelp.learndirect.com/about-us#about-leandirect)
- [Contact Us](https://gethelp.learndirect.com/about-us#contact-us)
- [Learning with us](https://gethelp.learndirect.com/learning-with-us#main-content)
- [Course Information](https://gethelp.learndirect.com/learning-with-us#course-information)
- [Tutor Support](https://gethelp.learndirect.com/learning-with-us#tutor-support)
- [Assessments And Exams](https://gethelp.learndirect.com/learning-with-us#assessments-and-exams)
- [Past Student Support](https://gethelp.learndirect.com/learning-with-us#past-student-support)
- [Course Amendments And Cancellations](https://gethelp.learndirect.com/learning-with-us#course-amendments-and-cancellations)
- [New to learndirect](https://gethelp.learndirect.com/new-to-learndirect#main-content)
- [New Learner Information](https://gethelp.learndirect.com/new-to-learndirect#new-learner-information)
- [Enrolment Information](https://gethelp.learndirect.com/new-to-learndirect#enrolment-information)
- [Technical support](https://gethelp.learndirect.com/technical-support#main-content)
- [Password And Login Support](https://gethelp.learndirect.com/technical-support#password-and-login-support)
- [Update Details](https://gethelp.learndirect.com/technical-support#update-details)
- [File Uploads](https://gethelp.learndirect.com/technical-support#file-uploads)
- [Assignment submission](https://gethelp.learndirect.com/technical-support#assignment-submission)
- [Payments and finance](https://gethelp.learndirect.com/payments-and-finance#main-content)
- [Paying For Your Course](https://gethelp.learndirect.com/payments-and-finance#paying-for-your-course)
- [Course Amendments And Cancellations](https://gethelp.learndirect.com/payments-and-finance#course-amendments-and-cancellations)
- [Funding Information](https://gethelp.learndirect.com/payments-and-finance#funding-information)
- [Our Policies](https://gethelp.learndirect.com/our-policies#main-content)
- [Policies And Guidelines](https://gethelp.learndirect.com/our-policies#policies-and-guidelines)
- [Learner Policies](https://gethelp.learndirect.com/our-policies#learner-policies)
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Copyright © 2026, learndirect | Registered in England and Wales, company Number: 06779528
Our customer policies are intended to explain our current approach to customer service and support. They are not contractual terms, guarantees, or legally binding commitments and should not be relied upon as creating any entitlement or expectation beyond applicable law and any agreed contractual terms. We may review, amend, suspend, or withdraw these policies at our sole discretion and at any time without notice. We shall not be liable for any loss, claim, expectation, or inconvenience arising from any change to, or withdrawal of, these policies.