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What happens if I fail a unit on my course?

If you make a mistake or get something wrong, there is no need to worry. Many of our courses allow you to retake units that may not have gone to plan. You will receive full support and guidance from your tutor before reworking a unit and submitting again, and you can do this without any additional cost. 

 

if you are studying an Access to Higher Education Diploma, there are rules about the number of submissions you can have for any one assignment. Please refer to your course handbook, available on your course account. You will find it at the top of the page, where you access your study materials and assignments, in the red box.

 

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Our customer policies are intended to explain our current approach to customer service and support. They are not contractual terms, guarantees, or legally binding commitments and should not be relied upon as creating any entitlement or expectation beyond applicable law and any agreed contractual terms. We may review, amend, suspend, or withdraw these policies at our sole discretion and at any time without notice. We shall not be liable for any loss, claim, expectation, or inconvenience arising from any change to, or withdrawal of, these policies.