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I have forgotten my password and can’t access my learndirect account, what should I do?

If you’ve forgotten your password then you should click “I’ve forgotten my password” on the login page and follow the onscreen instructions to reset your password. 

https://learndirect.atomlms.co.uk/login/

https://learndirect.atomlms.co.uk/forgot-password/

 

How do I change my password? 

When you are logged in, you can change your password by clicking on ‘Edit your details’ at the top right corner of your screen. Then you can select ‘change your password’ in the ‘Security Details’ section. 

If you aren’t logged in you can change your password via the ‘I’ve forgotten my password’ button on the homepage. 

 

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Or Chat with us, Monday to Friday 9am to 5pm (UK time) 

 

Our customer policies are intended to explain our current approach to customer service and support. They are not contractual terms, guarantees, or legally binding commitments and should not be relied upon as creating any entitlement or expectation beyond applicable law and any agreed contractual terms. We may review, amend, suspend, or withdraw these policies at our sole discretion and at any time without notice. We shall not be liable for any loss, claim, expectation, or inconvenience arising from any change to, or withdrawal of, these policies.