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I am having trouble paying for my course. What options do I have?

We would always want to discuss any payment issues you are experiencing directly with you, in order to make your experience with us as straightforward as possible – if you are experiencing difficulties please contact us directly either via live chat in your portal or on the get help page or call on 01202 006464 or via email on  customerservices@learndirect.com, we can they go over all possible options for you.

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Our customer policies are intended to explain our current approach to customer service and support. They are not contractual terms, guarantees, or legally binding commitments and should not be relied upon as creating any entitlement or expectation beyond applicable law and any agreed contractual terms. We may review, amend, suspend, or withdraw these policies at our sole discretion and at any time without notice. We shall not be liable for any loss, claim, expectation, or inconvenience arising from any change to, or withdrawal of, these policies.